Each Friday, the HotelNewsNow.com editorial staff picks the most compelling (or downright gutsy) quote and reader comment from the previous week.
Quote of the week
Having completed its system-wide relaunch of Holiday Inn, next up for InterContinental Hotels Group is a repositioning of its Crowne Plaza brand, with hopes of moving to the upper-upscale segment. Along the way, IHG plans to remove about 40 hotels from the brand, or 10% of the portfolio.
“We’re following what we call our ‘Rest to Best’ strategy where we want to get all of the hotels to move up to where the top-performing hotels are,” said Janis Cannon, VP of global brand management for Crowne Plaza and Hotel Indigo. “There are plans to remove hotels from the system. It’s either move up or move out.”
Read “IHG to Crowne Plaza owners: ‘Move up or move out.’”
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Comment of the week
Columnist Adam Zembruski suggested the following exercise to kick start talent management initiatives that will help ensure long term success:
At your next company executive meeting, insist that everyone purchase an indoor tomato plant. Explain that they must bring it home, and in three months, there will be a company event where the execs will bring the plants to the office and the one with the most tomatoes wins a large, flat-screen TV. Once the contest is complete, ask the winner to explain what he/she did to win. The answer will be eerily similar to the perfect relationship you can have with your hotel GM.
Reader richroberts1 raised the concern that team members might consider the activity to be a diversion.
“I was with you until the part about the tomato plant. The corollary lessons don't apply, and I'm afraid this exercise would be perceived as a silly distraction and waste of time,” he wrote.
What do you think? Join the conversation in the comments section of “How to lead your GMs to success.”
