Author Bio
BIRGIT  RADIN
HNN columnist

For over 20 years, Birgit Radin has focused her energy and talents on leading quality-oriented hospitality teams with the goal of creating employee engagement, memorable customer experiences, and maximizing profit for shareholders and/or owners. As a member of the Kokua Hospitality, LLC management organization team, she serves as the managing director for two properties in Chicago, and the Inn of Chicago. Reach her at bradin@doubletreemagmile.com. To learn more about Kokua Hospitality, LLC, visit www.kokuahospitality.com.