Article Summary:

From the desks of the Hotel News Now Editorial staff:

  • How Marriott is transforming Sheraton
  • France rejects three-month Brexit extension
  • How the industry can be more inclusive, diverse
  • Hotels house pet adoption programs
  • Ghosts of the Grand Old Lady Hotel

Primary Category: 5 Things to Know

Secondary Categories: News

How Marriott is transforming Sheraton: Marriott International’s transformation of its Sheraton brand continues, with a focus on creating a sense of community, HNN contributor Deanna Ting writes.

The brand is renovating its Sheraton Grand Phoenix property, slated to be completed in 2020, which also serves as testing grounds for virtual reality and other design concepts with both owners and guests.

Indy Adenaw, VP and global brand lead for Sheraton, said the vision for the brand will be clearer once the new Sheraton Grand Phoenix is complete.

“Phoenix will be the first chance to show you exactly what we’ve been working for,” he said. “I want owners to understand that we’ve worked really hard to have conviction in what we do but to do it hand in hand with them, to ensure the ideas that we’re building have operational rigor and financial rigor, and that they’re tested in a wide range of properties.”


France rejects three-month Brexit extension: During a meeting of EU ambassadors over a Brexit extension, France was the only country that didn’t support extending the deadline until the end of January, Bloomberg reports.

“The bloc put off a decision until after British politicians vote Monday on (British Prime Minister) Boris Johnson’s proposal for an early general election,” the news outlet writes, and some diplomats pushed for a one-month delay to 30 November at the latest for an extension.

How the industry can be more inclusive, diverse: The industry has more work to do when it comes to being more inclusive and diverse, writes HNN’s Danielle Hess.

Speaking on a panel at last week’s Independent Lodging Congress in Los Angeles, Damon Lawrence, CEO of Homage Hospitality, said people in senior positions can start to do more on this front by investing “in people of color.”

“I'm inspired by a lot of great entrepreneurs in the industry,” he said. “Unfortunately, most of them are white men. I'm excited to see the future look a lot more diverse.”

He added that he is “excited to help mentor,” and “see the creativity that actually comes with more diversity.”


Hotels house pet adoption programs: Some pet-friendly hotels have gone beyond welcoming dogs as guests and are serving as pet adoption centers in lobbies, The New York Times reports.

One hotel that works with local shelters and rescue organizations to find homes for pets is the Aloft Greenville Downtown in Greenville, South Carolina.

“We are playing an active part in helping these dogs find their fur-ever home,” Dustin Cash, GM of the Aloft Greenville Downtown, told the news outlet. “We’ve had guests who live states away drive back just to adopt one of the fosters they fell in love with during their visit.”


Ghosts of the Grand Old Lady Hotel: The Grand Old Lady Hotel in Balsam, North Carolina, formerly known as the Balsam Mountain Inn until the beginning of this year, is known for housing ghostly guests who never left the hotel, local ABC News affiliate 13 WLOS reports.

Marzena Wyszynska, the hotel’s owner, said she didn’t believe the hotel was haunted until she stayed there before buying the property in 2017 when “my blanket was just pulled away from my bed,” she told the news outlet.

The building has served as a private home as well as an inn and a clinic during the smallpox outbreak. Welcome signs hang over some guestroom doors where resident ghosts are said to live, the article states.


Compiled by Danielle Hess.

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Headline: 5 things to know: 25 October 2019

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Article Time: 9:21:00 AM