How do I register for the HotelNewsNow.com Daily Update, the site’s free, daily e-newsletter?

To register for the HotelNewsNow.com Daily Update, click here. Registration is free and secure.

Are there any costs associated with registering for the Daily Update e-newsletter or the site’s membership areas?

There are no costs associated when registering for any areas of the site. Registration is free and secure. HotelNewsNow.com does not sell or exchange its e-mail list.

If I register to the site’s membership areas, must I receive the HotelNewsNow.com Daily Update?

No. When filling out the online registration form, simply deactivate the box prompting you to “Sign me up for HNN’s daily newsletter to be delivered to my In Box.”

Why am I not receiving the HotelNewsNow.com Daily Update, even though I’ve registered?

Upon registration, you may have deactivated the box prompting you to “Sign me up for HNN’s daily newsletter to be delivered to my In Box.” Log in to the site by clicking “login” on the site’s header. Once you’ve successfully logged in, click “My Account” on the site’s header. Under the “Account Detail” tab, make sure the first box has a green checkmark in it.

Make sure you’ve entered the correct e-mail address in the appropriate field under the “Account Detail” tab under “My Account.”

Check your e-mail junk folder. If the newsletter has been marked as spam, add newsletter@hotelnewsnow.com to your safe senders list.

If you still don’t receive the HotelNewsNow.com Daily Update, contact Associate News Editor Patrick Mayock at patrick@hotelnewsnow.com.

To what does my HotelNewsNow.com membership registration give me access?

Registering for a free HotelNewsNow.com site membership gives you access to the Daily Update e-newsletter, as well as exclusive content and data from Smith Travel Research, the leader in global hotel benchmarking. Such content includes industry presentations from STR executives given at conferences and events throughout the world, as well as updated performance data.

Will my personal information be distributed for commercial purposes if I register?

No. HotelNewsNow.com does not sell or exchange its e-mail list.

How do I change my username and password, or make other changes to my account?

You can manage your account by clicking “My Account” at the top of each Web page when you’re logged into HotelNewsNow.com. Once in the account manager, use the tabs to change your account details, newsletter preferences, password and username.

Where can I recover my username or password?

If you’ve registered to HotelNewsNow.com, but you’ve forgotten your username and password, click here and follow the prompts.

Your can also retrieve your username from the HotelNewsNow.com Daily Update. At the bottom of each newsletter, it says, “You are subscribed as: ****,” where the **** is your username.

Why can’t I access Industry Presentations?

To access Smith Travel Research’s presentations given at conferences and events throughout the world, you must be logged in as a registered user of HotelNewsNow.com. To register for a free and secure online membership, click here.

How do I contact a member of the HotelNewsNow.com team?

To contact members of the HotelNewsNow.com team including individual editors, public relations and sale representatives, click here. You can also click the “Contact Us” tab at the bottom of each Web page within HotelNewsNow.com.

How do I become a sponsor of HotelNewsNow.com?

To become a sponsor of HotelNewsNow.com, contact Sales Executive Lynsie Chamberlain at chamberlain@wwstar.com, or by calling +1 615 824 8664 ext 3374.

How can I advertise on HotelNewsNow.com?

To advertise on HotelNewsNow.com, contact Sales Executive Lynsie Chamberlain at chamberlain@wwstar.com, or by calling +1 615 824 8664 ext 3374.

Where can I report an error on the Web site, such as a broken link or a page error?

To report an error, please contact Associate News Editor Patrick Mayock at patrick@hotelnewsnow.com.

Where can I report a story correction?

To report a story correction or error, please contact Managing News Editor Stacey Mieyal Higgins at stacey@hotelnewsnow.com or Associate News Editor Patrick Mayock at patrick@hotelnewsnow.com.

How is HotelNewsNow.com affiliated with Smith Travel Research?

HotelNewsNow.com is a fully owned division of Smith Travel Research.