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By Ed Watkins, Editor-at-Large
26 April 2013
Jim Purdum, GM of hospitality services at Pennsylvania State University, oversees two hotels while supporting the university’s academic mission.
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By Alissa Ponchione, Editor
19 April 2013
As president and COO of the Fontainebleau Miami Beach, Phil Goldfarb is bringing the hotel back to its former glory by refocusing priorities on entertainment.
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By Patrick Mayock, Editor-in-Chief
12 April 2013
No guest request is ever impossible. Some only take longer to fulfill than others, said Alejandro González Pozo, GM of the Hesperia Madrid.
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By Jeff Higley, Editorial Director
05 April 2013
Fabio Gallo’s life-long love of hotels paid off when he became GM of the ME London—a new property that provides an intriguing look at the artistic side of London.
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By Patrick Mayock, Editor-in-Chief
29 March 2013
Javier Friera Acebal got hooked on hospitality while waiting on England’s royal family during a tenure at London’s Grosvenor House hotel.
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By Patrick Mayock, Editor-in-Chief
22 March 2013
As GM of the Montage Beverly Hills, Hermann Elger blends old-world refinement with casual elegance to satisfy the changing tastes of guests.
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By Jason Q. Freed, News Editor-Americas
15 March 2013
Brian Shanle, GM of Ohio’s Kalahari Resort, balances a hands-on owner, ever-increasing profit margins and frequent guest turnover.
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By Jeff Higley, Editorial Director
08 March 2013
As GM of the Hyatt Regency Mexico City, Kurt Straub believes being a GM provides opportunities to grow personally while providing guests with the experiences they expect.
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