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The recently released first installment of Kalibri Labs’ “Demystifying the Digital Marketplace” report provides insights into the state of hotel distribution. Here are five key takeaways from that report.


A year after the launch of chip payment, businesses and consumers are still working to get a handle on the technology, while card processors say they’ve seen improvement.


Customer-engagement efforts lend insights into potential guests but lead to high rates of data circulation and an increase in security vulnerabilities in the hotel industry.

HNNTech Pulse

This month’s roundup of news from the technology sector includes AI vacation planning; Airbnb acquires a travel guide; tech driving innovation; and more.


Hotel executives tackled a number of topics during the opening general session of The Lodging Conference, addressing consolidation, loyalty and technological advances.

Integrating platforms to provide employees and guests with what they need is an important step to success, according to company leaders who spoke at a hotel consultants’ conference.

In Hotel News Now’s final piece of content from “The State of Social Media” special report, Engagement Labs Chief Research Officer Brad Fay discusses the common requirement for any kind of social marketing success—knowing your audience.