What keeps the AH&LA’s executive VP of public policy awake at night? Marlene Colucci shares her concerns.

Doug Collins of America's Best Franchising discusses balancing multiple brands in a challenging segment.

The ‘father of extended stay’ discusses his latest foray into the segment during the Southern Lodging Summit.

A panel discusses what outside influences are having the greatest impact on the hotel industry during HDC.
Hotel guests put Wi-Fi at top of amenity list

Stuart Greif, HotelNewsNow.com columnist

Free Internet access positively impacts guest satisfaction, according to the 2010 North America Hotel Guest Satisfaction Index Study by J.D. Power and Associates.

 » More
Blog: Look in the mirror, hoteliers

Shawn A. Turner, Associate News Editor

If only hoteliers had heeded the words of the late pop singer Michael Jackson, there might be a lot less anger at the U.S. General Services Administration this morning.

 » More