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By Stuart Greif, HotelNewsNow.com columnist
01 September 2010 07:32 AM EST
Free Internet access positively impacts guest satisfaction, according to the 2010 North America Hotel Guest Satisfaction Index Study by J.D. Power and Associates.
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By David M. Brudney, HotelNewsNow.com columnist
31 August 2010 07:06 AM EST
Modest increases in room rates will require softer perks for meetings and groups.
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By Jim Hartigan, HotelNewsNow.com columnist
24 August 2010 07:55 AM EST
Here’s a successful budgeting checklist to make the inevitable hotel budget season easier to handle.
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By Joel Ross, HotelNewsNow.com columnist
10 August 2010 09:21 AM EST
Focus on NOI rather than top-line metric increases to keep your property out of trouble.
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By Jim Hartigan, HotelNewsNow.com columnist
03 August 2010 05:02 PM EST
Surveys are a powerful tool—but only if they’re implemented correctly.
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By David M. Brudney, HotelNewsNow.com columnist
30 July 2010 07:54 AM EST
David Brudney chats with the VP of sales & marketing of The Broadmoor in Colorado Springs, Colorado.
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By Bonnie Buckhiester, HotelNewsNow.com columnist
27 July 2010 08:58 AM EST
Now is the time to assess your current revenue-management situation and integrate it with online and social media marketing.
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By Robert Habeeb, HotelNewsNow.com columnist
26 July 2010 09:51 AM EST
In the wake of the downturn, it’s important to conduct a thorough analysis to figure out the industry’s next steps.
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By Jim Hartigan, HotelNewsNow.com columnist
19 July 2010 08:47 AM EST
Read on for guidance on communication strategy and our founding fathers’ unrivaled tweeting abilities.
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By Michael McKean, HotelNewsNow.com columnist
14 July 2010 08:46 AM EST
Everyone is talking about cloud computing these days, but what exactly does that mean? Here’s an explanation.
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