What is the biggest challenge you face?
In general, it is very important to have mixed teams. Mixed teams bring balance and enable everyone to be more creative and productive. In the hospitality industry, hotel managers and operational directors are mostly men. Having mixed hotel management teams enables the company to anticipate all of our client’s needs. More and more women are traveling internationally and booking in our hotels. Their expectations in terms of service and amenities are different from businessmen and having mixed hotel management teams enables us to answer properly to all different kinds of needs.
What advice do you have for other women in the industry?
Women, very often, should dare more. They shouldn’t be afraid to talk in meetings, to express their opinion and conviction. It is the best way to progress in a company. Women have to express their leadership without fear. On the other hand, women in management positions have a crucial role to play in achieving this more diverse culture within companies. And in the past, they didn’t play this role enough and were not always the best friend for other women. This has to change.
How has the working environment changed for women over time in the industry?
These last years have been impacted by the fast development of Internet and mobile solutions. This has made it necessary to change our commercial strategy to take into account those new consumption modes: high development of our Internet online booking solutions, mobile applications, work with (online travel agencies).
Where would you like to see the industry evolving with women in the industry in 10 years?
My wish is to have mixed teams, in our operational teams and in the hotel management teams. Once again, to have balanced teams is good for everyone and good also in terms of results for the company.
Who has paved the way for you to get where you are today either inside or outside the industry?
I don’t think I had more help than others because I was a women. I was chosen for this job because of my characters and my skills. And paradoxically, those who have supported me in my career are mostly men.