HITEC 2014
30 JUNE 2014 8:06 AM
By Jeff Higley
As challenges encountered by the hotel industry grow, it’s always good to remember that knowing distribution technology, consumer trends and good old-fashioned service can keep things in perspective.

By Samantha Worgull
Panelists at HSMAI’s ROC conference shared their thoughts on the macro and microeconomic trends helping shape the industry during the next couple of years.

Revenue managers should embrace ‘job creep’
By Samantha Worgull
Revenue managers need to embrace change and gain experience in areas such as marketing to assist them in their jobs, said panelists at HSMAI’s ROC conference.

By Samantha Worgull
Panelists at the HITEC conference said back of house is a good place to start with a mobile strategy.

By Jason Q. Freed
Innovation along several mobile platforms is allowing hotels to operate more efficiently and acquire guests through more touch points.

By Samantha Worgull
According to a study presented at HSMAI’s ROC, the sentiment of reviews is the most important factor in business travelers’ booking decisions.

By Samantha Worgull
Interstate Hotels & Resorts uses its diverse revenue-management talent to optimize revenue, according to Denise Broussard, the company's VP of revenue management.


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