New product announcements from HITEC 2015
08 JULY 2015 6:01 AM
Hotel technology vendors gathered at HITEC in Austin, Texas, from 15-18 June to debut and display hotel technology solutions.
AUSTIN, Texas—Hotel technology vendors gathered at the Hospitality Industry Technology Exposition & Conference in Austin, Texas, from 15-18 June to display and debut hotel technology solutions.
The following is a roundup of product information submitted by companies to Hotel News Now:
HITEC Booth #1438
Acuant has been powering solutions for the hospitality industry for many years. This includes solutions to expedite the check-in process, such as self check-in, or for collecting ID and passport information for regulatory and billing information. In addition, Acuant’s IdScan®Go solution offers the ability to capture data on a mobile device and to auto-populate user information in registration pages or any other application. For more information, please visit: http://www.acuantcorp.com/hospitality.
HITEC Booth #543
Alcatel-Lucent Enterprise Hospitality Solutions introduce tools to design the best Connected Hotel. Connect to guests in shuttle bus before arrival or via eConcierge services on mobile devices. Create a fully connected guestroom experience with environment control and room feature preferences via the Smart DeskPhone. Learn how more than two million rooms around the globe are equipped to create a personalized guest experience, reduce infrastructure and communications costs and improving hotel operations.
HITEC Booth #443
ALICE is a technology that enables service on-demand for hospitality. With our integrated guest management platform, ALICE (AliceApp.com) provides a streamlined and integrated cloud solution to serve all the needs of staff, guests, and management. Capitalizing on the proliferation of mobile technology and applying it to the needs of the hospitality industry, ALICE allows hotels to build stronger relationships with their guests and maintain better communications with their staff.
HITEC Booth #747
BirchStreet, the leading cloud based procure-to-pay automation solution for the hospitality industry worldwide, increases profits and efficiency. BirchStreet is a SaaS system that improves business processes by automating eProcurement, AP Automation, Inventory Control, Recipe Management and Capital Budget Management modules. This year at HITEC, BirchStreet unveiled its new user interface and dashboard reporting, making the more system intuitive, ergonomic and easy to use. Visit www.birchstreet.net or email email@example.com to schedule a personal demo.
HITEC Booth #1545
To accommodate guests' mobile devices in a more holistic way, Bittel introduced a line of in-room electronics that establish a "new norm" for mobile device interaction in the guestroom: UNOMedia5 (all-in-one alarm/clock/radio/telephone with music player and charging station); MediaFi4 (connects mobile devices to the TV); and Classic Charger (adds two high powered USB ports to existing phones for charging mobile devices). Three compact phones were also unveiled that free-up space at bedside for mobile devices.
HITEC Booth #2232
CheckMate, the leading travel technology company advancing On-Demand Hospitality, announced the launch of “CheckMate Conversations.” This communication platform is the first in the industry to enable seamless communication between guests and hotels through any mobile channel - SMS, email, or mobile apps - at every stage of the customer’s journey. For hotels, a single dashboard streamlines communication and provides context on each guest so staff can efficiently manage multiple conversations.
HITEC Booth #507
HITEC Booth #507
Comcast Business serves the hospitality industry with advanced data, video and voice solutions
Hospitality Ethernet with speeds up to 10Gbps.
Hospitality Internet with two modems to address both back-office and guest needs.
Hospitality HD TV with the best in entertainment in quality HD.
Hospitality VoiceEdge a cloud-based voice solution.
Scalable services, a high-performance network, and 24×7 support teams make us qualified to meet the demands of hospitality.
HITEC Booth #1339
DataArt is a technology consulting firm that offers end-to-end solutions, from concept and strategy, to design, implementation and support. We partner with clients in travel and hospitality to create and support innovative products that help businesses become a lasting success in the marketplace, putting seamless customer experience in the forefront of everything we do.
HITEC Booth #236
Deep Blue Communications is a managed Wi-Fi service provider offering engineering, installation, support, monetization, and custom software integration services to over 1,00 hotels across the US, Canada, Mexico, and the Caribbean.
Deep Blue also services retail and large entertainment venues such as amusement parks, racetracks, and other high user density areas.
Deep Blue's engage! product integrates Wi-Fi powered customer insight and analytics enabling greater monetization of the Wi-Fi network.
HITEC Booth N/A
At HITEC 2015, Dell’s Travel and Hospitality group will showcase how its Travel Agency Commission Settlement system (TACS) helps power back-office operations for more than 50,000 travel and hospitality suppliers in 150+ countries worldwide. TACS performs billing, collections and commission processing, offering suppliers a higher level of travel agent satisfaction, thus enabling them to offer a total travel experience - from hotels, casinos, transportation, theme parks, and cruise lines - while optimizing cost and expense.
HITEC Booth #363
First Data helps hotels go "beyond the transaction" and grow their business through innovative and secure payments, unparalleled guest experiences and enhanced consumer loyalty with the latest technology.
With security top-of-mind, First Data encourages a multi-layered security approach that includes a combination of encryption and tokenization to combat hackers and malware. Solutions like ®TransArmor help hotels ensure safe transactions for their customers.
Learn more about how you can protect your business with First Data's solutions.
HITEC Booth #1421
Fourth Inc. unveiled its unique web-ordering solution for full- and select-service hotels. The new solution combines an easy to use consumer style purchasing tool, a community forum enabling collaboration between brand operators and key behavioral analytics identifying trends. Fourth also presented its Adaco end–to-end solution for hotel inventory control, procure-to-pay, menu engineering and analytics, along with a new mobile-goods receipting solution that complements the company's mobile approvals, inventory and transfers solutions.
HITEC Booth #645
Indra showcased its integrated Travel Management Suite(TMS), built on the world-leading SAP technology platform. In the past year, over 500 hotels/7 brands in 30 countries were implemented on TMS/SAP. TMS/SAP offers unsurpassed functionality, is open, configurable, scalable, modular and offers a low TCO. Start with any of the TMS modules (PMS, POS, CRS, CRO, Spa, Loyalty, Web, Analytics, CRM, ERP) and add-on modules to the platform as needed. Transform and innovate your business with Indra.
HITEC Booth #1021
Infor HMS 3.7.2 is now available to provide hospitality organizations with key enhancements for mobility. Users can send guest registration cards directly from Infor HMS to an iPad using the new Signature Capture application for the purpose of guest signatures, helping to enhance guest services by speeding the check-out process. Employees can make updates to records directly via their iPad, such as noting status as a VIP or designating a room as “do not disturb.”
HITEC Booth #413
iRiS Software Systems is a leading worldwide provider of guest-facing technology for the hospitality industry.
This year, iRiS will unveil exclusive new features at HITEC 2015, such as Mobile Check-in and Mobile Room Key, the first of their kind to be available for purchase by any hotel brand.
iRiS also worked with Microsoft to improve their Lobby application and create a native Windows solution that will dramatically improve guest experience.
HITEC Booth #1827
JMA Wireless is the leading global innovator in wireless connectivity solutions that assure infrastructure reliability, streamline service operations, and maximize cellular performance. Employing powerful, patented innovations the solutions portfolio is proven to lower the cost of operations while ensuring lifetime quality levels in equipment and unrivaled performance for coverage and high-speed mobile data. JMA Wireless solutions cover macro infrastructure, outdoor and indoor distributed antenna systems and small cell solutions.
HITEC Booth #2401
Kaptivating and The Konnector™ technology provide hospitality organizations social intelligence that captures data, increases bookings, monitors and measures success. Recently, Kaptivating made several enhancements to this proprietary platform, expanding integration with new channels, adding group travel features and greater social media management functionality. Kaptivating's Konnector™ tool will provide hospitality executives with an efficient, cost-effective way to create direct relationships with customers and reduce their dependence on third-party online travel agencies (OTAs).
HITEC Booth #264
LaunchKey’s White Label technology immunizes hotel guest services and systems from password breaches with unique multifactor authentication technology built into their mobile apps. Using LaunchKey, guests securely log in to the hotel rewards system, pay for room services or merchandise, access the fitness center, or unlock their room door, all through the convenience of their mobile device, which provides on-demand authentication for real-time identity verification. Visit LaunchKey online at www.launchkey.com.
HITEC Booth #1831
LEGIC Identsystems Ltd has the proven solution for hotels incorporating cloud-based management for mobile keys, universal multi-standard locks and secure low-cost key cards. LEGIC has more than 20 years of experience in the identification and security business and in depth expertise in reader chips, transponder chips, software and services. Thanks to its Partner Network of over 250 companies, LEGIC has existing relationships to the leading hotel technology providers.
HITEC Booth #1041
Maclocks is responsible for creating and producing innovative quality products that protect and enhance your digital experience Booth #1041.
We will be showcasing our newest and most popular security display solutions specifically designed for the hospitality industry, including iPad kiosks, tablet stands, etc. All our solutions are designed to enrich the guest experience, reduce infrastructure costs and improve hospitality operations.
HITEC Booth #1427
Meetings Maker is the hotel industry’s most used real-time booking and payment system for meetings. Now it’s popularity is set to rise with the introduction of a free version.
The new downloadable versions of Meetings Maker, launched at HITEC, are delivered as software as a service. They are ideal for small/medium size hotel groups. In addition to the free-for-life version there are more powerful versions that start at under $50 per month.
HITEC Booth #1431
Merchant Link is a leading provider of cloud-based payment gateway and data security solutions, removing the risk and hassle of payments for more than 300,000 hotel, restaurant and retail locations. Our solutions help you protect your business and exceed PCI requirements by eliminating the need to store payment data.
HITEC Booth #852
Mobile Simple showcased ABreez, hospitality's first cloud-based in-room amenities and mobile minibar management solution. ABreez simplifies and optimizes manual minibars and in-room amenities operations. The mobile app communicates via the cloud with the ABreez Management System and posts charges on the guest's folio via a PMS interface. No hardware to buy and nothing to display in the guestroom. Getting started with ABreez is so simple that hotels can be up and running within 24 hours.
HITEC Booth #1822
Motorola Solutions’ hospitality portfolio includes an extremely powerful communications interoperability solution, WAVE™. WAVE connects people, on the move or in the office, so they can share information securely, reliably and in real-time – no matter the network, carrier or device. From two-way radios to smartphones, laptops to landlines, tablets to rugged handhelds, hotel employees and contractors can use devices they already have and networks they already subscribe to and connect with simple, secure, affordable push-to-talk.
HITEC Booth #1224
Nomadix introduces AG5900 – a high-speed Internet access gateway designed to meet growing bandwidth demands in hospitality. The AG5900 scales from 300 to 8,000 simultaneous devices, making it ideal for larger venues with high volumes of visitors. AG5900’s 1.5 Gbps throughput, combined with powerful bandwidth conservation tools, allows hotels to maximize and extend the life of their current WAN connectivity. AG5900 also provides weighted fair queuing and class-based queuing, creating a truly superior guest experience.
HITEC Booth #125
OpenKey allows guests to utilize smartphones for instant mobile keyless entry. This means no more trips to the front desk for lost or deprogrammed keys. Coming soon, guests will be able to utilize mobile check in and request late check out from the iOS or Android app. Backed by hotel owners, OpenKey provides a powerful SDK that can be integrated into hotel brand applications or used as a standalone solution with the OpenKey app.
HITEC Booth #1011
As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of “engagement” device at the point of service (POS). To meet this need, Oracle has introduced Oracle’s MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.
HITEC Booth #246
Peerless-AV’s Pull-Out Pivot Wall Mount (HPF650) is an ideal solution for hospitality venues where versatility is a must. With a lightweight design and built-in swivel, the mount is best for on-wall or recessed/in-furniture applications, a common need in hospitality venues. The HPF650 is VESA® compliant and accommodates virtually any flat panel display up to 60 lbs., offering endless compatibility options for hospitality applications. For more information: http://www.peerless-av.com/en-us/professional/products/HPF650
HITEC Booth #2207
RMS Hospitality Solutions unveiled The Hospitality Cloud -- a suite of a la carte technology solutions designed specifically to streamline and simplify operations. On The Hospitality Cloud, lodging operators are running their property management, point of sale, channel management, guest marketing, business intelligence, preventive maintenance, tour desk and more from RMS without any reliance on hardware or IT infrastructure. The RMS9+ PMS offers a "Pick Your Own Room" feature and also facilitates mobile check in.
HITEC Booth #447
RoamBOOST showcased its Distributed Antenna System that uses a network of neutral host antennas strategically placed inside a hotel (in corridors, common areas, meeting spaces, etc.) to address cell signal strength issues. The system proactively removes obstacles that interfere with mobile calls or data transactions. The system works by taking an existing mobile signal and amplifying it throughout problem areas of a hotel. Attendees staying at the JW Marriott Austin Downtown experienced RoamBOOST's superior service.
HITEC Booth #447
Hospitality's mobile expert RoamingAround introduced a new location based marketing platform designed specifically for hoteliers and hotel marketers. RoamAbout by RoamingAround delivers localized and highly personalized indoor and outdoor mobile marketing campaigns that increase guest satisfaction, build loyalty and improve a hotel's bottom line. RoamAbout provides the necessary business intelligence that is currently lacking from an existing mobile app which has little or no regard for guests’ preferences or proximity to the property.
HITEC Booth #451
Samsung will showcase its latest products for the smart hotel room and in-room entertainment experience that enable hotels to provide a memorable guest experience for travelers seeking basic to high-touch service levels from the time they arrive to the moment they check out. Samsung will also feature its portfolio of wireless enterprise products and solutions designed to give hospitality properties the ability to deploy fast, powerful Wi-Fi networks, creating a truly connected experience for guests.
HITEC Booth #1623
Payment gateway provider Shift4 Corporation enables merchants across industries to securely process credit, debit, and gift card transactions. Shift4 maintains complete bank and processor neutrality to ensure that their customers have the freedom to make changes as business needs dictate. The company introduced the concept of tokenization to the public in 2005 as a solution to secure cardholder data. This year Shift4 is celebrating 10 years of providing tokenization and surpassing 6 billion tokenized transactions.
HITEC Booth #123
VirtualHotel unveiled a mobile app for multi-property/multi-brand portfolios that enables hotel groups and marketing alliances to promote their entire enterprise in a single app. With VirtualHotel for Groups, there is only one app to promote; one app works for all group properties and across all channels. Multi-lingual and fully customizable, VirtualHotel for Groups integrates with a hotel group's existing loyalty program, drives direct reservations and offers the hotel a new channel for pre-arrival sales.
HITEC Booth #255
y!kes is a proximity-aware solutions company.
Combining proximity hardware & software technology, we build the platform leading to increase in customer brand loyalty, as well as in automation & leniency of business operations. In other words, we create h(app)y experiences for both businesses and their customers.
Our solution offers:
- proximity awareness
- multi-point security
- big data
- contextual personalization
HITEC Booth #2409
Accounts Payable (AP) SaaS Cloud-based Automation Service
Yooz offers cloud-based accounts payable (AP) automation that’s intelligent, easy to set up and use, as well as affordable. Businesses can streamline their entire AP workflow with a centralized location to capture, review, approve, pay and store important financial documents from travel and expenses to supplier invoices. Enterprises profit from instant efficiency gains and better visibility, resulting in up to 70% savings, without any up-front investment @justyoozit
HITEC Booth #620
Zebra Technologies' TW-522 wireless wallplate access point (AP) helps meet hotel guests’ growing demand for wireless connectivity. Designed to improve the mobile broadband experience to guest rooms by leveraging existing telephone wires, the TW-522 AP offers a cost-effective, easy snap-on installation that eliminates the need to run new cabling to each guest room - reducing installation complexity and minimizing disruption to guest stays. Built-in, enterprise-class security features also ensures guests’ wireless connectivity is encrypted and secure.
HITEC Booth #2133
Zeno Controls LLC showcased its InnPoint® Guest Experience Interface which monitors a variety of sensors in the room to provide adaptive guestroom lighting, heating/cooling and improved energy savings. InnPoint can now support Schneider Electronics ZigBee devices, including the new 8300 Series Room Controllers, 8600 Heat Pumps Controllers, and accessory sensors. Zeno also unveiled new sensor arrays that report excessive noise levels, bad air quality and more, enabling staff to address small problems before they escalate.