22 May 2012
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Blog Archive
2012
May
Commitment to Cambria will pay off for Choice
Finding hotel success is no impossible task
Opposing vibes at hotel lending conferences
Is there room for more growth in China?
The key to financing is in your own backyard
The end of the beginning
Derby days and the AAHOA haze
April
Kickin’ Apps: April’s top hotel apps
HoJo, Hilton go 'Mad'
Ace pitcher Kirwin fuels AmericInn’s rally
Hotel industry key to recovery in Greece
One fat kid and 2,315,000 hotel rooms
Broadband, mag stripes and a big headache
It pays to play nice in distribution space
Development percolating in South America
The unusual suspects: 4 weird hotels
Hotel renovations start getting real … tonight
A hotel giant’s step to add brand value
Future of the industry: What would you bet on?
March
Final Four a slam dunk for host-city hotels
Kickin’ Apps: March’s top hotel apps
Spring break hotel markets: Winners and losers
Sleeping in haute couture, from Paris to Dubai
Will IHG’s Hualuxe resonate?
Green beer and St. Patrick’s Day hotel results
Hotel demand not impacted by oil price hikes
Checking out: 39 insights from IHIF
Hotels seeing stock prices jump
Checking out: The day Chip Conley died
Febuary
Kickin’ apps: February’s top hotel apps
Growth on the horizon for Southeast Asia
Checking out: The best hotel brands
Hotels get no love on Valentine's Day
Carlson Rezidor finding its way into top tier
Checking out: Drinking with US presidents
Sochi hotel market emerges as Games near
Checking out: UK hotels’ £2-billion problem
Springing for indulgence at Bedford Springs
Checking out: How to sell Room Key
‘Think for yourself’ when forecasting
Celebration and €conomic uncertainty in London
Exchange rate impact on room rates
January
Checking out: ALIS edition
It never rains in Southern California ...
ALIS attendees finally have it right
Trends in luxury ADR premiums
Checking out: Obama’s travel initiative, more
Cutting edge or on the edge?
Checking out: The biggest story of 2012
Panicking about distribution? Pump the brakes
Trends that will shape the US hotel industry
How do the holidays treat hoteliers?
Checking out: 2012 trends, CEO shifts, more
REITs not ‘bullied’ over stock price drops
11 issues hotels will face in 2012
The trends in STR’s 2011 Trend Reports
2011
December
The spirit of giving back
A wish list for the US hotel industry
Expedia needs you
Hotel execs duke it out in Vegas
November
Important insights into the OTA-supplier debate
How to target diverse hotel market segments
The fight for guests heats up
5 standout innovations from PhoCusWright
IHG’s Solomons hits nail on head about OTAs
Google+ Pages open for business
10 takeaways from Best Western convention
October
World’s stage is big enough for hotels
‘Boutique’ has officially lost its meaning
Steve Wynn opines on Occupy Wall Street
Bad publicity in the Internet age
The end of yield management
Special servicers speak up, albeit quietly
Autograph’s bold move deserves tip of the hat
Haunted hotels and the ghost of Elizabeth
Hotel execs share performance predictions
September
From ‘no’-tel to hotel in primetime
Global Hotel Exchange's intriguing possibilities
HGI's lobby refresh makes sense—and dollars, too
‘You know, New York is not the US.’ ‘Nonsense!’
Mexico drug violence spreads
5 keys to hotel booking conversions
Forget fake reviews, make sure your hotel is open
Eyewitness to history
As leaves fall this autumn, expect rates to go up
Price gouging after a disaster
Hotel tales from the road
August
Takeaways from TripAdvisor’s Master Class
Traveler intent and late-summer demand
Growth leads to softer China performance
Demand records are made to be broken
Jumeirah-McIlroy venture more than just marketing
Ill-fated Harmon’s story might end with a bang
Clearing out my HDC notebook
Which brands are building new hotels?
As we say in German: ‘Yikes!’
July
Hoteliers—keep your eye on the prize
Attack of the snoring guests!
NABHOOD focused on a future generation
Forecasting the recovery
Social media + hotel due diligence = big mistake
Case brings hidden OTA practices to light
A new perspective on Shangai’s hotel industry
Still just scratching the surface in Shanghai
Low season and pink chocolate
Day 1: First impressions of Shanghai
June
How strong is your 'digital influence?'
Here’s to you, Elkhorn Valley Bank
Rowley’s career includes an ending by design
Can you say 'spotty?' Hotel leaders can.
Watch out for Yotel
Musings from NYU: Optimism rules conference
Hotel CEO coffee talk
Tisch: Fixing infrastructure is a top priority
May
Marriott to blame for Edition’s slow growth
Luxury setting the pace of pricing
Is it 1999 yet?
Guidance indicates hotels’ optimism for 2011
NYC pipeline: Manageable growth?
OTAs? Hotels? Tax breaks for everyone!
Dubai's hospitality provides platform for discovery
April
Hotelier funnels passions into call for safety
Is rate parity the same as price fixing?
The 10 worst hotel names
Not-so-obvious hotel records
Hilton carefully announces ‘repositioning’
What happened to the Vegas development boom?
One of Miami’s newest hotels gets a mixed review
Ensure your mobile strategy includes 'click to call'
I was robbed—many of you were, too
Where were you 25 March 1899?
March
The sad tale of Mr. Hammons
A view from the trenches
‘I stayed at an Expedia hotel’
Where’s the love for distressed hotel owners?
Ashford’s acquisition strategy is one to follow
Hotel CEOs snapshot
Home2 Suites: Is it extended-stay?
How many hotels is enough?
Muhammad Ali, The Who and 6 lessons from hotel bellmen
Best Western takes key step in descriptor program
Febuary
STR’s chain scales: What’s an industry to do?
Adjusting your conference radar
32 months and the message hasn’t changed
The Tax Man Hotel could be in our future
Who is the largest hotel owner in the world?
I love you honey, but only on the weekend
Google will change your distribution strategy
3 amenities to keep road warriors happy
5 key trends for 2011
January
Q4 hotel earnings season should be positive
ALIS offers hope, but let’s not go overboard
Facing facts and fears
It’s officially time to buy hotels
Virgin Hotels still a mystery
Cornell grad envisions hospitality home for youths
Klein finds refuge with former boss
Remembering Henry Vickers, deal-maker extraordinaire
Poor property-level decisions have larger effects
American Airlines vs. OTAs—chutzpah or stupidity?
It’s time for Dubai to stop building
2010
December
There’s more than one way to describe 2010
The fireworks ended with no finale
Unlock Art program is ingenious, yet obvious
The clarity of the crystal ball
Omni scores Super Bowl business
Theft, 'murder' and topless waitresses
November
Offering delay could mean REIT problems
AAHOA's challenge to OTAs
Why Russell's Advaya will succeed
Introducing the Hotel Earnings Tracker
Time to freshen up with a redesign
October
Blog: TripAdvisor under siege
Blog: Why the Hilton senior debt sale matters
Blog: Analyzing some hard-hitting data
Blog: Adelson’s comments keep HICAP lively
Blog: 10 revenue management tips
Blog: Understanding OTA sort
Blog: Women, Facebook and your hotel
September
Blog: Undercover Joyce learns key lessons
Blog: Virgin Hotels' entry signals good times
Blog: 4,000 stories and counting
Blog: FRLA turns up the heat on BP
Blog: 5 hotel things I’ve long wondered about
Blog: U.S. travel industry by the numbers
Look in the mirror, hoteliers
33 tips for effective social media platforms
August
Booking on BlackBerrys
Perceptions, tar balls, and one surly kid
One step forward, two back for Bogota
How much is a happy hotel guest worth?
I sense much fear in you, young Jedi!
Headlines from the Smith/Lomanno chat
Data deluge provides encouragement
Hot data in the city
July
Striking result from Freitag's point, counterpoint
Love-hate relationship: occupancy, rate
Mapping U.S. time-lapsed RevPAR performance
An industry watching its backside
Oil deals might not be good enough
Australian hotel development preview
June
Great news for Taylor and Four Seasons
The guestroom of the future
Myth busters, consumer research style
Factoids that may interest only me
Mapping RevPAR performance
Blog: What to make of all the enthusiasm at NYU?
Blog: Forget the masses. Strive for segments.
Can someone answer the tough questions, please?
Recovery? Yes, but it’s not an easy one
Hotel Stock Index will enhance industry knowledge
May
TAAP is the latest OTA challenge
Factoids that may interest only me
20 important revelations for hotels
Meet the Money—themes and interrupted dreams
April
Hoteliers, take a page from this bank’s playbook
US$79-a-night luxury hotel rates block recovery
Ritz should have just said ‘no’
Best Western members make the right choice
The ash for cash hotel grab
Self-service kiosks boost ADR
7 lessons for revenue managers
Taking a page from the hotel industry
Perini’s bold move in CityCenter suit
Get a life, Connecticut
March
No quick fix for ESA
Bucks for Bunkers and deal dialogue
In defense of forecasting
What a week for LAS
Tennessee hoteliers have had better weeks
ESA report should be public
Brand innovator reflects on industry
A big week for the European hotel industry
Carlson scores with Radisson move
Febuary
According to Mickey Mouse, the recession is over
Stabilized banks will signal hotel recovery
Commenter touches on common concern
A hotelier’s serenity prayer
Free and useful software is only a click away
A long road back
Here’s someone all hoteliers should meet
Notes from a closed-door, hotel executive dinner
Thank you for helping create our brand
Starwood-Hilton espionage case update
Talking (gulp ...) fashion and (gulp!) beer
ALIS bankruptcy session shows recovery isn't here yet
Does social media matter? Not yet
These conferences reveal some interesting trends
January
Dancing with the stats
JLLH, DLA Piper, pundit outlooks kick off ALIS coverage
ALIS through the looking glass—what to watch for
Familiar tune rings from Caribbean association
The great revenue-management debate
Customer service comes first for Andaz
Sins of the past
Geller on value, recovery and ... Kinsey?
Blog: A ray of hope for hotel performance
2009
December
Fear and growing in Las Vegas
CityCenter associates sound off on project's challenges
Oh, the tangled web Dubai World wove
Leven’s common-sense lessons always make you think
After delisting, how much longer can the magic go on?
Revenue management meets social media
Ypartnership reveals six-month travel outlook
November
3 signs of pricing recovery
How OTAs boost bookings on your own Web site
Blog: With many acquisition funds formed, will it be enough?
October
7 future hotel tech advances
Travel’s impact on US economy adds up
Choice’s stand delivers the story of the year
The supply-growth effect
Hilton Worldwide has a nice ring to it
New Motel 6 prototype a step in the right direction
Breaking down demand and ADR for the rest of 2009
Why Twitter matters most to businesses, not celebrities
Unlikely chain scales poised for a rebound
September
A visit to the Fed reveals eye-opening realities for hotels
'There’s a whole lotta nothing going on'
Third-party cleaning company is not new to the hotel industry
Driving a recovery depends on smart rate management
Market-specific webinars launch during our birthday week
Travel Promotion Act clears Senate hurdle
The value of multiple forecasts
Luxury and sustainability coexist at Breakers Palm Beach
August
Four Points prototype offers clean, comfortable stay
What are 'easy comps' and when do they begin?
A personal tribute to Mr. John D. Lesure—my teacher
Blog: Group vs. transient—is group demand really that bad?
Blog: The recession is over? Somebody should tell that to hotels
Hilton breakup would be a rerun for hotel industry
A different approach
Analyst picks hotel company as one of top picks
Is Hyatt IPO the sign of recovery?
The now old, and getting older, L&H gang
Friends with benefits?
HDC: Data trail begins revealing trends
The persistent keycard myth
Data! Get your data here!
July
It’s all about who is in your comp set
What do aspiring crab fishermen and green hoteliers have in common?
Your competitive set really matters!
Guest feedback site bugs me
How to get repeat guests for only 44 cents
Be proactive about foiling pranks at your hotel
Why supply growth decline won't truly benefit the industry until 2011
Hyatt makes a name for hotels
Opportunity calling
Seeing stars
Distressed assets and sales figures show hotel industry angst
June
Thinking about the eventual recovery and what it might look like
To the younger crowd, networking starts now
Why not work together to create additional demand?
Ashford faces big obstacle in ESH bankruptcy
Seasonally adjusted data shows improvement
You don't have to look far for expert insight
Financial industry leader explains what went wrong
Surviving the aches and pains
Thoughts from NYU
Spy games
Are travelers visiting your hotel’s Web site?
Live from New York
How a local businessman thwarted a hotel giant
May
Insights emerge behind closed doors
Site tour of Encore
10 takeaways from Meet the Money
Success through adaptation
Five sales renegotiating tactics
Catching up on hotel topics
How to lose US$3 million a month
Choppy waters signal doom for some hotel owners
Et tu, flu?
April
Tweet, tweet!
Blog: Lodging forecasts should be updated every month
Starwood execs hot over Hilton’s new brand name
Marriott sees stabilization, chief says
Blogs we love
Many grand independents face woes
Five no-cost tactics that add value
Business meets social media
March
Union gets louder voice
Hotel companies must practice what they preach
Real estate frozen until 2011, says analyst
The final nail for condo-hotels?
Blog: 'Confidently gloomy' at IHIF
Who else wants a rate war?
Big space. Small footprint.
A secret to green is in the keycard
Febuary
Update: Hilton’s new structure takes shape
Hilton moving swiftly in headquarters move
Are you making security mistakes?
Answer at the bottom of the bottle
Marriott to open 57 new hotels
Where the grass is actually greener
Leaders face off
Do housekeepers get paid a fair wage?
Consensus=bad. Confidence=good.
Fresh-air break in San Diego
January
Industry finds strength in numbers
Hilton’s gambles are good bets
ALIS has feeling of the Twilight Zone
Business travel outlook appears bleak
After Mumbai, students show heart
2008
December
November
October
September
Waving the green flag
Banding together to lure the Olympics
August
Awaiting pleasant days ahead
And now for something completely different
Under the spell of touch-screen wizardry
I can hear Denver-area hoteliers roaring
The heat is on
Sustainability more than just 'green'
What I don't know about the hotel industry
July
June
Hotels in holding pattern
May
April
March
Febuary
January
HNN Blog Network
Jeff Higley
Editorial Director
Patrick Mayock
News Editor-International
Jan Freitag
Senior VP, Global Development, STR
Shawn A. Turner
Finance Editor
Jason Q. Freed
News Editor-Americas
Alissa Ponchione
Editor
Samantha Worgull
Editorial Assistant
David Grossniklaus
STR Global Writer & Analyst
Tuesday, 05 May 2009
Catching up on hotel topics
Posted by Jeff Higley
at 12:00 AM
Catching up on some random thoughts …
OK, so now it’s official. The first quarter of 2009 experienced the worst year-over-year revenue per available room drop in the U.S. lodging industry’s organized history. Since 1987, when Smith Travel Research began tracking data, there have been four year-over-year quarterly declines of 10 percent or more: the first quarter of 2009 (-17.7 percent); the fourth quarter of 2001 (-16.3 percent); the third quarter of 2001 (-11.1 percent); and the first quarter of 2002 (-10.5 percent). Conversely, there have been two double-digit RevPAR growth quarters in history: Q1 2006 (+10.4 percent) and Q4 2005 (+10.0 percent).
What that means is that not only did the industry experience a bad Q1 2009, it had a pretty good first quarter of 2008—remember, the industry’s average daily rate started softening around late April/early May last year. RevPAR for Q1 2008 was US$62.54, and it dropped to US$51.44 in the first quarter of this year.
So, what does it mean for the future? With Q2 2008 RevPAR checking in at US$69.76, I expect a year-over-year decline in 2009. However, I would suspect the percentage of decline to come in a little lower than the minus 17.7 percent of Q1 2009.
If you like data like this, make sure to check out our
Hotel Data Conference
in August, where you’ll be sure to get your fill of how the right data can help you maximize opportunities as the industry digs out of the recession.
I’m still not convinced there won’t be some consolidation among real estate investment trusts by this time next year. Yes, we’ve seen some secondary stock offerings, but if the current economy continues, these real-estate heavy entities could collapse under the pressure of underperforming assets that have about half the value that they did 18 months ago. I see a couple of them being gobbled up.
The number of unemployed hotel executives continues to grow at an alarming pace. There are many good people looking for jobs, and smart companies will find a home for some of them while they can possibly scoop them up at discounted prices. Adding bench strength and brain power during down times will more than pay for itself when the cycle turns.
Will the luxury segment ever rebound? It’s not likely that it will happen any time in the next two years. And until the luxury segment recovers, the industry itself won’t experience boom times. The reason is simple: If luxury properties are hurting and continue to discount their rates, that puts downward pressure on hotels in other segments to do the same. However, one thing is different this time: Little corporate business is rushing to stay at luxury hotels because of the unfair stigma attached to them. The joke making the rounds is that luxury properties should take the “Resort & Spa” designator off their names and replace it with “Motel” to attract upper-end corporate business. The Arizona Biltmore Motel? The Broadmoor Motel? The Four Seasons Motel? Either we’re on Jersey Shore in the late ’50s or the hotel industry has hit the skids.
At least one hotel has eliminated "resort" from its name after hearing from corporate customers who said the term "resort" carried too much of a high-dollar stigma in today's economic and political climates. According to an article in the Charlotte Observer,
the Ballantyne Resort has been renamed The Ballantyne Hotel and Lodge
. "Many of our customers are seeing a lot of pressure over meeting in hotels with the name 'resort,'" Joe Hallow, president of Bissell Hotels, which owns and manages the facility, told the newspaper. "We wanted to make it easier for our customers to meet where they want to meet." Hallow said the new name also does a better job of highlighting Ballantyne's 200-plus room hotel and its 36-room lodge meeting facility. It also recently added The Cottage at Ballantyne, a four-bedroom residence on the golf course for private or meeting use.The facility is upscale, but with room rates averaging around $225 to $250, it's less expensive than pricier locations around the country, Hallow said. The name change, however, doesn't mean Ballantyne is "downshifting on quality," he said.
I don’t expect the financial sector to return to its pre-meltdown spending ways for four or five years. And that sector is a big driver for hotels. So whether you lean left or right, if you’re in the hotel industry, you have to hope President Obama’s bailout of the financial industry works simply to jump-start an ailing business.
I was reminded the other day of Bank of America’s 147-room Ritz-Carlton being built in Charlotte, North Carolina.
The Ritz-Carlton, Charlotte at Bank of America Center
, is scheduled for completion in October. The 18-story hotel is being built to be LEED gold certified, and will have a bi-level penthouse wellness center and more than 12,000 feet of function space. It’s going to be a challenge for the hotel to open during this environment when luxury hotels are being demonized. The owner? Bank of America. So I guess that makes me and every other taxpayer a partner, right?
The two sure signs in my book that the hotel industry is in trouble: half-filled airport parking lots and rental-car agency reader boards that have one column filled and eight columns empty. Until Corporate America starts hitting the road, something else is going to continue hitting the fan.
And finally, social media is where it’s at, man. Hotels everywhere are in on the fun. You can find me and the other editors here on LinkedIn, Facebook and Twitter. Yes, I’ve begun tweeting. As I’ve explored the Twitter phenomenon, I’ve come across a lot of weird and crazy stuff. But nothing caught my attention quite like the Chicago area hospital that
tweeted
through a surgical operation
. I suppose as long as the doctor is speaking to someone else who is tweeting his thoughts to the rest of the world, it’s OK. Unless of course it’s a vasectomy. That’s when I’d want the doc’s full attention.
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