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Friday, 23 October 2009

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The supply-growth effect
Posted by Mark V. Lomanno at 12:00 AM

During the current U.S. hotel downturn, it has been painfully clear that the suffering has been shared by properties in each and every chain-scale segment of the industry. Whether you look at the high-end luxury segment or the opposite end of the spectrum in the economy segment, you see occupancy declines of anywhere from 9 percent to 12 percent. However, not all occupancy declines are created equal.

Since the occupancy levels are a function of both the supply and demand numbers, when one looks at the relationship between the two by chain-scale segment, you start to get a picture that a demand recovery has certainly begun in some, but not all segments. The most interesting observation from the results of the past several months is that it appears to give us clues as to the nature of the eventual recovery and which segments are the most likely to experience a rebound the earliest. The dramatic nature of this recent difference can be most clearly seen when looking at seasonally adjusted roomnight demand numbers, not as a percent change to last year, but in absolute terms.

In examining the recent demand trends in the higher-priced segments (luxury, upper upscale and upscale), it’s clear that in the third quarter of this year they have experienced a surge in roomnight demand. For each of these three segments, this key indicator has risen to levels that are either at or just below levels that existed prior to the nightmare that was the fourth quarter of 2008. What makes this turnaround even more dramatic is that it has gone largely unnoticed and ignored by both industry analysts and the industry itself. 

As I mentioned above, this demand rebound has been largely masked by very high levels of supply growth, which have resulted in occupancy levels and percent changes that have resulted in declining numbers very much like the performance of the other chain-scale segments.

Looking at the remaining chain-scale segments (midscale with F&B, midscale without F&B, and economy), the picture is not as good. For each of those segments, absolute demand levels are still significantly below levels achieved a year ago, especially for both midscale with F&B and economy. In those two segments, absolute demand numbers are still declining and have shown no signs of a recovery. Hotels in the midscale-without-F&B category, on the other hand, have begun to report improvement in overall demand, but at levels still well below the peaks of last year.

In prior downturns, the midscale-without-F&B segment was not only the least impacted from a demand standpoint, but the first to recover. It now appears factors such as age and potentially excess supply are beginning to take a toll on the segment. 

If these patterns continue through the remainder of the year, which is by no means certain, then one hopes the reaction by hotels in the higher-end segments, where supply growth numbers will begin to subside dramatically early next year, will begin to capitalize on the demand growth to firm up their pricing. 



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4 Comments
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26 October 2009 at 3:35 PM Central Time
In response to: The supply-growth effect
Anonymous commented:
The uptick in demand is not sustainable. With unemployment continuing to rise with a jobless recovery the leisure segment will continue to be constrained from a rate perspective. If I sound crazy, run the position reports for your hotels through Jan-Mar 2010, it's most likely signficantly behind 2009. Group/convention business will continue to suffer and there will be more availability in the market and more hotels seeking transient business, again driving down rates. IBT business will continued to be constrained by new technology and cost cutting measures by corporations. I agree with Mike for the reasons upscale and luxury segments are winning in this downturn: they are trading down into the midscale market and taking their demand. Upscale and luxury availability supply has also never been this high before.

26 October 2009 at 3:05 PM Central Time
In response to: The supply-growth effect
Robert N commented:
Finally, some good news! Now the problem to be dealt with is the re-education of the consumer that hotel pricing needs to get back on track if we are to give our customer base with the service and quality they have come to expect. Unfortunately, as we have seen in other rate-cutting periods such as post 9-11, our industry's attempts to get back to normal pricing is often perceived by the consumer not as a return to normality, but instead as an unpleasant price increase for which they are not now budgeted. Certainly the Law of Supply and Demand cannot be ignored, but over-reactive price cutting (no matter how understandable) has once again dug quite a hole for our industry. Let's hope for the best and pray that the inevitable upcoming inflation of our expenses doesn't negate any progress we might be starting to make in REVPAR and ADR in the coming months. The good news is that for now inflation is still near zero. The bad news is we all know it is about to explode. What a nail biter! And we all thought 9-11 tested our patience. HAH!

26 October 2009 at 9:52 AM Central Time
In response to: The supply-growth effect
Mike Thiel, Hideaways International, Inc. commented:
It is not coincidental that the increase in demand for upscale accommodations closely tracks the return of the stock market. At the same time, it could be that the discounting of luxury accommodations has, for the short to intermediate term, "borrowed" demand from travelers who would not necessarily stay at such accommodations at their regular prices. This is a phenomenon that occurred some years ago, as for instance in the Kuala Lumpur market, which had an oversupply of luxury lodgings. When you could stay at the Ritz Carlton for the same price or not much more than a 3- or 4-star property, why go lower? This put a real squeeze on mid-level properties in that market for years and kept luxury properties under-priced. Five-star properties may want to go slowly in raising prices and eliminating incentives until a recovery is more firmly established.

24 October 2009 at 11:26 AM Central Time
In response to: The supply-growth effect
Bruce Tracey commented:
I agree whole-heartedly that the industry has failed to recognize the recent improvements in demand. A related and perhaps even more problematic concern is that many companies failed to learn from the discounting mistakes that were wide-spread during the the last down-cycle. Thus, elasticity in pricing is greater than it should be and will have a significant and more lasting negative impact on the recovery process.



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