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1.
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By Ashish Gambhir, HotelNewsNow.com columnist
06 June 2012
These five steps will help you generate the customer intelligence you need to optimize the guest experience.
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2.
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By Patrick Mayock, Editor-in-Chief
03 January 2012
Don’t call it the Wild Wild West anymore. Social-media success in 2012 requires a strategic, top-down approach with goals and outcomes in mind.
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3.
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By Jason Q. Freed, News Editor
18 August 2011
Hersha Hospitality Trust entered into an agreement to sell 18 hotels to Starwood Capital for US$155 million, a portfolio sale in line with transaction experts’ expectations for the second half of 2011.
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4.
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By Patrick Mayock, Editor-in-Chief
27 March 2012
Hersha Hospitality Trust earlier this month acquired the 111-room, 5-diamond property for $23.9 million in an all-cash transaction.
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5.
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By Patrick Mayock, Editor-in-Chief
18 January 2013
For every opportunity exists a challenge in this burgeoning hotel industry, according to speakers and panelists during the Hotel Investment Forum India.
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6.
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By Ashish Gambhir, HotelNewsNow.com columnist
13 February 2012
Imagine online feedback as if it were expressed in person. It creates a fundamentally different response that enables hotels to make the operational changes necessary to deliver a superior guest experience.
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7.
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By Patrick Mayock, Editor-in-Chief
26 September 2011
The REITs are sitting out of the next round of acquisition activity, and private equity is unlikely to fill the void, panelists said during the Lodging Conference.
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8.
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By Patrick Mayock, Editor-in-Chief
19 November 2012
After ratcheting up during the recession, investors’ expectations for leveraged rates of return finally have stabilized at previous norms.
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9.
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By Jeff Higley, Editorial Director
12 July 2012
Social media is definitely on the forefront of consumers’ minds. The challenge for hoteliers is to monetize it through more room bookings.
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