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1.
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By Birgit Radin, HotelNewsNow.com columnist
16 September 2011
Providing an employee with challenges, growth potential and a safe environment to explore their goals is a sure path to keeping key team members happy and thriving in your company.
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2.
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By Birgit Radin, HotelNewsNow.com columnist
01 May 2012
Challenges emerge in any business, but a solid team and management strategy will keep staff members motivated and prepared for any obstacle thrown their way.
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3.
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By Birgit Radin, HotelNewsNow.com columnist
03 August 2012
Hotels are only as successful as their happiest employee, and creating a healthy work environment will ensure employees are achieving a company’s goals.
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4.
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By Birgit Radin, HotelNewsNow.com columnist
06 November 2012
Silos can act as communication barriers. To be truly successful, management must find a way to bridge these defined departments.
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5.
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By Birgit Radin, HotelNewsNow.com columnist
25 January 2013
As 2013 kicks off, hoteliers should resolve to keep employees energized, communicate properly and get involved in the community to ensure a prosperous new year.
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6.
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By Birgit Radin, HotelNewsNow.com columnist
14 May 2013
Finding a great manager requires good planning, an understanding of qualifications and identifying what individual will fit into company culture.
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7.
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By Patrick Mayock, Editor-in-Chief
05 January 2012
Hotel operators should avoid using the common, “But we’re in a recession,” excuse, among other important resolutions.
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8.
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By Birgit Radin, HotelNewsNow.com columnist
02 December 2010
Employee empowerment is crucial to a successful guest experience. Here are five steps to guide that self-direction.
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9.
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By Birgit Radin, HotelNewsNow.com columnist
03 March 2011
When a conflict arises, the natural reaction is to apologize and offer a full refund. However, there are alternative offers that will enhance the guest experience and save the hotel money.
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10.
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By Birgit Radin, HotelNewsNow.com columnist
09 December 2011
With the new year comes new goals. Here’s how to fill your team with energy and vigor as we move into 2012.
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