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1.
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By Stephanie Wharton, HotelNewsNow.com contributor
09 April 2012
My two loves of unscripted drama and learning about hotels will meet tonight with the premiere of Travel Channel’s “Hotel Impossible.”
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2.
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By Patrick Mayock, Editor-in-Chief
18 May 2012
A new reality show reminds hoteliers that running a successful hotel comes down to a few easy basics.
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3.
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By Jim Hartigan, HotelNewsNow.com columnist
02 January 2013
Taking the appropriate action can only be done after hearing a customer’s problem, understanding their feelings and combining it with a sincere apology.
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4.
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By Jason Q. Freed, News Editor-Americas
21 October 2011
Underwriting standards and the need for strong marketing systems have made true boutique hotel projects nearly impossible.
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5.
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By Patrick Mayock, Editor-in-Chief
20 November 2012
IT professionals say it’s nearly impossible to keep up with the ballooning bandwidth demands of guests.
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6.
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By Patrick Mayock, Editor-in-Chief
12 April 2013
No guest request is ever impossible. Some only take longer to fulfill than others, said Alejandro González Pozo, GM of the Hesperia Madrid.
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7.
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By Joel Ross, HotelNewsNow.com columnist
28 July 2011
It’s impossible to project anything in such volatile times—let alone hotel value. That’s why the true measure of a hotel real-estate investment is cash flow.
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8.
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By Patrick Mayock, Editor-in-Chief
05 March 2012
Managing with a union present can be difficult and time-consuming, but it’s not impossible, experts said during the HR in Hospitality Conference & Expo.
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9.
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By Patrick Mayock, Editor-in-Chief
23 July 2008
Hotels in the U.S. lodging industry are dishing up healthier options to appease health-conscious guests.
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10.
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HNN Newswire
05 September 2008
CEO Niall Geoghegan dismisses comments from Margaret Hodge, the UK's Minister for Tourism, as "unhelpful and without merit."
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