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By Charles A. Conine, HotelNewsNow.com columnist
23 October 2009
As jobs grow in complexity—and HR is one of the most challenging in any hotel—required competencies and our mastery of them expand exponentially.
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By Jim Hartigan, HotelNewsNow.com columnist
27 October 2010
Leaders owe it to their teams to provide the tools and supplies they need to do their jobs.
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By Jim Hartigan, HotelNewsNow.com columnist
07 December 2010
What does the employee-selection process have in common with a “dignified” Venus Flytrap? There are more similarities than you might think.
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By Charles A. Conine, HotelNewsNow.com columnist
15 November 2011
To keep pace with rapid changes in the hotel industry, human resources professionals must focus on developing their competencies in a variety of skills.
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5.
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By Jim Hartigan, HotelNewsNow.com columnist
07 March 2012
Follow this proven, five-step process to develop competency models to drive guest satisfaction at your hotel.
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6.
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By Kathleen Cullen, HotelNewsNow.com columnist
20 February 2012
With the majority of hoteliers employing revenue management as part of their overall hotel discipline, now is the time to focus on core competencies that integrate both strategic and tactical skills and initiatives.
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7.
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By Patrick Mayock, Editor-in-Chief
22 February 2012
Group rates negotiated from a “position of weakness” during the past few years could dampen any chance of a return to ADR peak levels for years to come, according to STR’s Jan Freitag.
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