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1.
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HNN Newswire
09 November 2011
LodgeNet Interactive Corporation, has cracked the code on hotel guest viewing preferences with a suite of server-based interactive television channels called “Guest Choice.”
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2.
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By Jason Q. Freed, News Editor-Americas
23 July 2012
The traditional comment card has evolved into an electronic platform where guest information is gathered, stored, researched, manipulated, sorted and used to influence decisions in just about every department of a hotel.
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3.
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HNN Newswire
24 March 2009
Luxury hotel group offers guests the opportunity to tailor their hotel package to their personal preferences.
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4.
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By Patrick Mayock, Editor-in-Chief
28 April 2010
Guests have their own likes, dislikes and preferences, which revenue managers are using to target various customer segments with unique pricing strategies in an attempt to maximize revenue.
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5.
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By Steve Van, HotelNewsNow.com columnist
29 November 2012
Hoteliers in the past encouraged brand consistency, but guests today want an individualized approach with customized preferences.
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6.
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By Freya Gaertner, RRC Associates
30 March 2011
Focus groups help hotel organizations determine, among other things, competitive differentiators, consumer preferences, product value and fair and maximum pricing levels.
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7.
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By John Buchanan, HotelNewsNow.com contributor
12 March 2012
Changing consumer habits and individual preferences are creating opportunities and challenges in the hotel industry.
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8.
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By Jason Q. Freed, News Editor-Americas
06 August 2012
While many questions remain unanswered, the Expedia Traveler Preference program could place the relationship between hotels and OTAs under an even more intense microscope.
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9.
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04 October 2012
From the desks of the HotelNewsNow.com editorial staff:
• Hotel leaders share view from the top
• 13,000-plus hotels sign with Expedia’s Traveler Preference
• STR: US hotels report steady performance gains
• Marriott beats expectations in Q3 earnings
• US unemployment data highlights uneven recovery
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10.
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By Jason Q. Freed, News Editor-Americas
01 November 2012
New sites, new booking models and new parity workarounds have yet to save me any money over booking direct. But is what’s next on the horizon going to have hoteliers scrambling to hold rate?
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