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1.
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HNN Newswire
09 November 2011
LodgeNet Interactive Corporation, has cracked the code on hotel guest viewing preferences with a suite of server-based interactive television channels called “Guest Choice.”
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2.
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By Carlo Wolff, HotelNewsNow.com contributor
09 February 2012
BDRC Continental’s survey of more than 4,000 hotel guests found that Hilton ranks on top for business travel, while Marriott scores highest among leisure guests.
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3.
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By Stuart Greif, HotelNewsNow.com columnist
01 September 2010
Free Internet access positively impacts guest satisfaction, according to the 2010 North America Hotel Guest Satisfaction Index Study by J.D. Power and Associates.
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4.
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By Stacey Mieyal Higgins, News Editor-International
25 August 2008
Horst Schulze has set out to surpass conventional luxury hotel guest expectations with his new Capella Hotels & Resorts brand.
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5.
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By Shawn A. Turner, Finance Editor
03 May 2010
A natural disaster in Tennessee—and a near man-made one in New York—forced the evacuation of hotel guests during the weekend.
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6.
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By Stuart Greif, HotelNewsNow.com columnist
27 July 2010
Despite often deep cuts in operating costs at hotels, guest satisfaction increased significantly during 2009.
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7.
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By Stephanie Wharton, HotelNewsNow.com contributor
16 March 2012
A well-trained staff able to effectively communicate with visually- and hearing-impaired customers is crucial to providing all hotel guests with the same quality of experience.
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8.
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By Adam Zembruski, HotelNewsNow.com columnist
31 October 2012
Although hotel guests might not complain about the small stuff, these annoyances can leave enough of an impression that will cause people not to come back to your hotel.
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9.
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HNN Newswire
21 October 2010
When the benefit of lower guestroom rates is removed, satisfaction with the rest of the guest experience declines notably.
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10.
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By Stuart Greif, HotelNewsNow.com columnist
03 November 2010
Hoteliers were forced to balance budget cuts with the guest experience during the downturn. The 2010 J.D. Power and Associates European Hotel Guest Study reveals whether the scale remains level.
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