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1.
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By William Edmundson, HotelNewsNow.com columnist
12 January 2010
We have to use our annual plans as living documents, not as an exercise that produces a binder that sits on the shelf and gathers dust all year.
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2.
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By Larry Mogelonsky, HotelNewsNow.com columnist
18 December 2012
As hotels consider opt-out alternatives, hoteliers need to be careful not to commoditize the hospitality industry into something similar to the airline industry.
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3.
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By Kevin Holt, HotelNewsNow.com columnist
19 December 2012
The goal of the innovation effort is to find new and better ways of creating more value for guests.
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4.
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By Gavin Landry, HotelNewsNow.com columnist
09 April 2012
When a hotel flounders, things can seem hopeless. But by reviewing what the hotel is doing wrong, updating its online presence and allocating misspent funds, a hotel can come back from the brink.
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5.
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By Caroline Cooper, HotelNewsNow.com columnist
22 June 2012
You and your hotel only make a first impression once. Here are 21 ways to make sure it counts.
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6.
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By Kevin Holt, HotelNewsNow.com columnist
05 September 2012
The practice of innovation has advanced to the point where it deserves to be treated as a professional discipline in the hotel industry.
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7.
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By Kevin Holt, HotelNewsNow.com columnist
08 October 2012
Having an innovation strategy ensures that new efforts are targeted at the things that will have the most impact on a hotel’s bottom line.
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8.
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By Brenda Fields, HotelNewsNow.com columnist
10 December 2012
Successful sales managers customize plans and develop skilled salespeople who can impact all segments regardless of market conditions.
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9.
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By Jacqueline Klosek, HotelNewsNow.com columnist
20 December 2012
As various technologies make it easier to collect, share, analyze and use consumer data, companies need to balance the desire to process the data with consumers’ privacy interests.
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10.
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By Joseph Smith, HotelNewsNow.com columnist
04 February 2013
Ownership needs to communicate clearly to the management team that capturing rate remains a top priority in 2013.
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