|
1.
|
By Jim Hartigan, HotelNewsNow.com columnist
21 November 2011
Asking these six questions will ensure your message conveys the right information to the right people at the right time.
|
|
2.
|
By Joseph Smith, HotelNewsNow.com columnist
23 November 2011
An experienced management team will implement a balanced approach that gives equal emphasis to revenue enhancement and expense-control management.
|
|
3.
|
By Birgit Radin, HotelNewsNow.com columnist
09 December 2011
With the new year comes new goals. Here’s how to fill your team with energy and vigor as we move into 2012.
|
|
4.
|
By Caroline Cooper, HotelNewsNow.com columnist
13 January 2012
Your hotel associates might be well-rehearsed, but if they become complacent, it could negatively impact the guest experience. Here are six ways to stay attuned to the needs of your customers.
|
|
5.
|
By Gavin Landry, HotelNewsNow.com columnist
17 January 2012
There are thousands of dollars being lost at the point-of-sale by front-desk personnel who have not been properly trained to handle the walk-in and/or rate-sensitive customer in person.
|
|
6.
|
By Jim Hartigan, HotelNewsNow.com columnist
25 January 2012
January is a time for making resolutions and that includes improving your communication to help your hotel run as smoothly and efficiently as possible.
|
|
7.
|
By Mark Williams, HotelNewsNow.com columnist
03 February 2012
If we 20-somethings want to stand out among other individuals, have our ideas heard and be recognized, then we have to first take a look at ourselves.
|
|
8.
|
By Adam Zembruski, HotelNewsNow.com columnist
31 October 2012
Although hotel guests might not complain about the small stuff, these annoyances can leave enough of an impression that will cause people not to come back to your hotel.
|
|
9.
|
By Patrick Mayock, Editor-in-Chief
30 July 2012
Travel buyers are being tasked to keep budgets as low as possible. Here are five key strategies to help hotel sales executives walk out of negotiations with higher corporate rates.
|
|
10.
|
HNN Newswire
29 November 2010
Ecolab and the American Hotel & Lodging Educational Institute debut online toolkit to help hotels address growing problem of bed bugs.
|