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By Jim Hartigan, HotelNewsNow.com columnist
27 April 2012
Following basic guidelines for how content is presented leads to the development of more effective and efficient training strategies.
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By Jim Hartigan, HotelNewsNow.com columnist
30 March 2012
Holding trainings for staff is important, but understanding the impact, effect and outcome of those training events through training metrics helps manage overall training productivity.
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By Jason Q. Freed, News Editor-Americas
19 December 2012
After an independent security researcher detailed a technique for opening locked hotel room doors without a keycard, hoteliers are taking varying approaches to ensure their guests are safe.
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By Jeff Higley, Editorial Director
29 June 2012
The use of proper tools, including CRM software and a consistent conversation between departments, can spell the difference between success and failure in revenue management techniques.
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By Jim Hartigan, HotelNewsNow.com columnist
29 July 2011
New hiring and job change mean one thing: Lots of new people need to develop a level of mastery in their new duties.
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HNN Newswire
14 October 2008
Wyndham Worldwide has expanded the Women on Their Way program to include career development, leadership training, work/life balance seminars, mentoring and networking for company associates.
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By Patrick Mayock, Editor-in-Chief
11 December 2008
As the effects of the terrorist attacks in Mumbai still reverberate through the global hotel community, experts said hoteliers can prepare employees for crises through training.
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HNN Newswire
07 April 2010
The British Hospitality Association is calling on Britain's next government to provide additional funding for hotel development and training, among other requests.
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By Lisa Francesca Nand, HotelNewsNow.com correspondent
05 October 2010
The St. Pancras Chambers historic train station and hotel renovation will culminate with Renaissance St. Pancras Hotel London’s opening in 2011.
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10.
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By Jim Hartigan, HotelNewsNow.com columnist
20 January 2011
There’s clearly a difference between coaching hotel team members and training your dog, but you’d be surprised at the parallels.
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