Hotel News Now is a division of STR and is affiliated with STR Global and STR Analytics. Based in Cleveland, Ohio, Hotel News Now is an online news resource that combines the decades worth of experience from its editorial team along with unprecedented access to STR data to provide vital, up-to-the-minute information for hotel decision makers throughout the world.

Hotel News Now comprises a website and numerous email newsletters, including the Daily Update and Product Showcase. Its reader community includes executives who own, manage, or finance hotels, as well as the managers and employees who oversee the operations of hotels worldwide.


Terms & Conditions [+]

Welcome to Hotel News Now (“HNN”), an online news outlet of STR, Inc. (“STR”). By using HNN, you agree to be bound by these Terms and Conditions. HNN may revise these Terms and Conditions at any time by updating this posting. Please visit this page periodically to review these Terms and Conditions as they are binding on you.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE HNN. FAILURE TO FOLLOW THIS TERMS AND CONDITIONS AGREEMENT MAY RESULT IN TERMINATION OF YOUR ACCESS TO HNN, WITHOUT NOTICE AND IN ADDITION TO ANY OTHER REMEDIES AVAILABLE TO STR, INCLUDING LEGAL LIABILITY.

Participation and Conduct

During the term of this T&C, STR grants to you a terminable at will non-exclusive license to use and display HNN, and to download materials available through HNN, all solely for your personal, non-commercial use. You may not transfer, assign, sub-license, lend or re-sell the rights granted under this license. Any use in violation of these limits shall constitute a violation of the terms of this license. Absolutely no framing of our site is permitted.

You may participate in any forums or messaging threads (i.e. comments) offered through HNN, but you agree not to post any material the content of which (i) is defamatory, libelous, obscene, indecent, abusive, threatening to others, or in violation of any law; or (ii) infringes the copyright, trademark right, or other intellectual property right of any third party. You will be solely responsible for all content that you post on HNN.

You agree you will not transmit any viruses, worms, malware, Trojan horses or other harmful or destructive content of any kind and that you will not upload, post, host or transmit unsolicited material or messages to the website. You agree that you are solely liable for damages caused by any submissions to HNN.com

You agree to indemnify STR and its officers and employees from and against all liabilities, judgments, damages, and costs (including attorney's fees) incurred by any of them which arise out of or are related to the content that you post. Forums and messaging are intended only for the personal use of readers, and may not be used for commercial purposes or for organized political activity.

STR reserves the right to monitor content posted on HNN, and to modify or remove any messages or postings that it deems, in its sole discretion, to be abusive, defamatory, in violation of the copyright, trademark right, or other intellectual property right of any third party, or otherwise inappropriate for HNN. STR also reserves the right to edit or modify any submissions in response to requests for feedback or other commentary. Notwithstanding the foregoing, STR is not obligated to take any such actions, and will not be responsible or liable for content posted by any subscriber in comments or other area on HNN.

Copyright and Trademarks

HNN is the property of STR. HNN and all materials published therein, including but not limited to articles, graphical images, interactive applications, audio clips, and video clips (collectively, the "Content"), are protected by copyright and are owned by STR or its licensors. You may not modify the Content or re-publish, re-transmit or otherwise distribute directly any Content to any third person except for your personal, non-commercial use, as permitted by the license granted above and under the Fair Use provision under U.S. and International Copyright Law. It is understood that some of the content appearing on the site is news and as such releases are not obtained from individuals or entities for the use of the name, likeness or trademarks. It is your sole obligation to a) determine if your uses require releases or permission, and b) to obtain the necessary releases.

HNN and its logos are trademarks of STR. All other trademarks on HNN are the property of their respective holders.

Permissions

For information about reprints and copyright permissions, please contact a member of the HNN Editorial Team.

Exclusions of Warranty and Liability

HNN AND ANY EXECUTABLE PROGRAMS AND OTHER MATERIALS PROVIDED THROUGH HNN ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE HEREBY EXCLUDED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STR DOES NOT WARRANT THAT HNN OR ANY MATERIALS OBTAINED THROUGH HNN ARE VIRUS-FREE. IF YOU DOWNLOAD EXECUTABLE PROGRAMS FROM HNN, THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF SUCH PROGRAMS IS ASSUMED BY YOU. STR IS NOT RESPONSIBLE FOR THE ACCURACY OF OR ERRORS OR OMISSIONS IN ANY SUCH PROGRAMS, AND STR DOES NOT WARRANT THAT THE OPERATION OF ANY SUCH PROGRAMS WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS IN ANY SUCH PROGRAMS WILL BE CORRECTED. STR DOES NOT WARRANT THAT THE CONTENT OF ITS STORIES WILL BE ERROR FREE. WE ACCEPT NO LIABILITY FOR SUSPENSION, INTERRUPTION, TEMPORARY UNAVAILABILITY, LOSS OF DATA OR FAULTS OCCURRING IN THE WEBSITE IRRESPECTIVE OF CAUSE, INCLUDING A LACK OF SUITABLE PARTICIPANTS FOR A PARTICULAR SURVEY OR REPORT. YOU ARE ADVISED TO USE APPROPRIATE ANTI VIRUS SOFTWARE.

STR WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS OR REVENUE; LOSS OF USE OF OR RELIANCE ON THE SERVICE, INFORMATION PROVIDED OR OF ANY EXECUTABLE PROGRAMS; LOSS OF USE OF DATA OR EQUIPMENT; OR OTHER SIMILAR DAMAGES) ARISING OUT OF THE USE OR INABILITY TO USE HNN OR ANY EXECUTABLE PROGRAM OBTAINED THROUGH HNN, EVEN IF STR HAS BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES. IN NO EVENT SHALL STR’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, OR OTHERWISE) RELATING TO THE SERVICE EXCEED $100.

SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Notices

STR may give notice to you through general posting on HNN, through postal notification, or through e-mail notification, in its sole discretion. You may give notice to STR via by postal mail to 375 East Main Street, Hendersonville, TN 37075 U.S.A.

STR reserves the right, in its sole discretion, to restrict or block the access of any subscriber to HNN or any section thereof.

General

Any failure by STR to enforce any provision of this T&C shall not be construed as a continuing waiver of any rights under such provision. In the event that any portion of this T&C is held unenforceable, the remaining provisions of the T&C shall remain in full force and effect.

Indemnity

In the event you breach the terms of this license, or if, any claims are made against STR (its employees, officers or directors resulting from your actions) you shall be liable to STR for all damages, costs, judgments, expenses (including reasonable attorney fees) which it incurs.

This T&C shall be governed by and construed in accordance with the laws of the State of Massachusetts, as applied to contracts entered into and performed within Massachusetts. You agree to grant jurisdiction over yourself to the courts of Massachusetts and designate it as the forum for resolution of all disputes arising under this T&C.

This T&C states the entire agreement between the parties with respect to HNN, and all prior or contemporaneous agreements are merged herein and superseded hereby.

Last updated: 15 December 2015


Privacy Policy [+]

Privacy and Security
Effective as of 1 April 2015

Introduction

Hotel News Now (“HNN”) and its affiliates are privacy conscious global organizations. The following privacy statement explains how we protect personal information gathered via the HotelNewsNow.com website.

If you as a visitor choose to register or submit information to this website, you agree to the use of such data in accordance with this privacy statement. Please note that this site may contain links to other sites, including, but not limited to, sites maintained by member firms and affiliates of HNN, which may not be governed by this privacy statement.

If you have any questions regarding this privacy statement or do not feel that your concerns have been addressed, please direct your questions to Webmaster Services using the Contact Us link.

Information Collection

As a visitor, you do not have to submit any personal information in order to browse or use the website. We will collect personally identifiable information from you only where such information specifically and voluntarily provided by you.  Such information may consist of, but is not limited to, your name, current job title, company address, email address and telephone and fax numbers, and credit card or banking information.

We do not usually seek sensitive information (e.g., data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from visitors. We will, where necessary, obtain your explicit consent to collect and use such information.

Information Use

Personal information is used only for limited purposes. For example, when you register with the website to gain access to premium content or request future communications about HNN areas of interest, such as specific HNN publications or marketing campaigns, we may use the information you submit to create a personal profile to customize our response to further requests or inquiries. We may also use the information to personalize your website experience. And, when you choose to purchase HNN [products][subscriptions] or to register online for a HNN-hosted event, we will use the personally identifiable information you may submit to process your order or request, and to respond to you. In addition, the web masters may, where necessary, use your information for various site related tasks. We will ensure that our marketing activities comply with applicable law, and implement procedures to obtain necessary consents before sending you emails containing information about HNN service offerings. You may at any time request that we discontinue sending you such materials.

Disclosure of Information to Third Parties

Although we may provide your personal information to outside service providers that handle that information in order to process orders on our behalf or to register our users for HNN events, other than other divisions within STR, Inc. and affiliated STR Global, Ltd. in the U.K., we will not share that information with anyone for any other purpose unless otherwise disclosed at the point of collection.

Personal information may be transmitted within various STR divisions and internationally to STR Global, Ltd. or to third parties for the purposes identified above. This may include transfer to countries without data protection rules similar to those in effect in your country of residence. By providing information to HNN through this website, you are consenting to such transfers.

Additionally, if you opt to receive certain products or services through HNN, or if you request information about a particular third party’s products or services, we may provide your personal information to that third party for purposes of fulfilling your request(s). With respect to service providers, we require that all personal information be kept confidential and used only for the intended purpose. Additionally, we take reasonable steps to ensure that third parties receiving information about you at your request maintain the confidentiality of that information.

Where appropriate, personal information may be disclosed to law enforcement, regulatory or other government agencies, or third parties where necessary or desirable to investigate or take action regarding illegal or fraudulent activity, to comply with legal or regulatory obligations or requests, or for the purposes identified above.

HNN will not share, sell, rent or lease your personally identifiable information to others without your consent, except as provided in this policy.

Access to Information

We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they register with our website and correct any inaccuracies it may contain. Visitors who choose to register may access their user profile, correct and update their details, or unsubscribe at any time. Visitors who have any problem accessing their profiles, or would like to request a copy of their personal information should contact Webmaster Services using the Contact Us link. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.

Information Security

HNN has in place generally accepted standards of technological security for the purpose of protecting information provided by visitors from misuse, loss, or corruption, including, but not limited to Secure Sockets Layer.  These standards are periodically reviewed and, if necessary, updated or revised. Only authorized personnel have access to personally identifiable information submitted through the website. Such employees are required to maintain the confidentiality of this sensitive data. The policy also applies to any and all agents, affiliates, and related entities of HNN that may receive such information from HNN. All visitors, however, should be aware that our website may contain links to other sites that are not governed by this or any other privacy statement.

E-mailing HNN

HNN may provide e-mail links on the web site to further facilitate communication between us and you. Information collected through electronic mail may be shared with our customer service department, employees or other third parties that perform services on our behalf, as well as our parent company, affiliates, and subsidiaries. Unless otherwise noted, electronic mail on our site is not a completely secure and confidential means of communication. Non-encrypted electronic communications may be accessed and viewed by other Internet users without your knowledge or permission while in transit to us. Therefore, we recommend that you contact us by phone using one of the numbers found on the web site whenever you are communicating personal information to us.

Changes to our Privacy Policy

HNN reserves the right to modify or amend this privacy statement at any time and for any reason. Nothing contained herein creates or is intended to create a contract or agreement between HNNand any user visiting the Web site or providing identifying information of any kind.

Children's Privacy Protection

HNN understands the importance of protecting children's privacy in the interactive online world. The website covered by this privacy policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

Your Questions

If you have any questions or concerns regarding your privacy while using this Web site, please direct them to Webmaster Services using the Contact Us link.

Other Legal Notices
Any dispute over privacy is subject to the Privacy Policy then in effect at the time the dispute arises, as well as the laws of the [State of Tennessee][United Kingdom][State of Ohio] and our Terms of Use. If you have any concern about your privacy in connection with this policy, please send us a thorough description to:

Hotel News Now
18500 Lake Rd.
Suite 310
Rocky River, Ohio 44116

and we will try to resolve it. We may post a revised Privacy Policy on our site. Please note that the use of information that we gather is subject to the Privacy Policy in effect at the time of use. You should check our web site frequently to see recent changes.


Cookies Policy [+]

Hotel News Now uses cookies to provide the very best service for visitors to our site. A cookie is a small, often encrypted, text file that is placed on your computer when you visit and navigate our site.

The cookies we use are “session” and “persistent.” Session cookies expire after a browser session and are not stored. Persistent cookies are stored on a user's device in between browser sessions. These cookies allow us to distinguish you from other users of the website. This enables us to provide you with the optimum user experience when you browse and, in some cases, purchase from our website. We also use cookies to improve our site by tracking how you and other users navigate the site.

If you would like to find out more about cookies and their use on the Internet, you may find the following link useful:

Microsoft Cookies guide

If you would like to contact us about cookies, please email Alicia Hoisington at ahoisington@hotelnewsnow.com.


Corrections Policy [+]

Hotel News Now recognizes its responsibility to correct factual errors of all types promptly on its website as soon as the error is brought to an editor’s attention. Hotel News Now’s goal is to be transparent and honest in its reporting, and marking corrections serves all readers. The onus for errors in articles falls on Hotel News Now, and we take full responsibility and accountability when errors are found. Minor errors of spelling, punctuation, etc., will be corrected on our website without notice.

A complaint about an error from a source, a reader or a staff member should be reported, investigated and rectified quickly. A correction, if needed, will follow immediately.

In the event of a delay of more than a month, the correction should clarify how recently the error was discovered or why the checking took so long. The justification should also acknowledge a reporting or editing lapse, if that may be the case. Information or data is deemed correct on date of publication, unless otherwise notified. Once reviewed, we’ll determine if any action needs to be taken.

In the case that Hotel News Now has been misinformed by another company or reference work, the error can be attributed as such, “ … included in an erroneous profit figure from the company’s annual report.” After acknowledging the error, the correction will remind of the specific error with the correct statement.

It’s important for the Hotel News Now editorial staff to remain transparent and focus on accuracy. As our readers, we hope you won’t hesitate to bring the error to our attention. If so, please email ahoisington@hotelnewsnow.com so the inaccuracy can be reviewed and fixed, if necessary.


Transparency Policy [+]

Hotel News Now wants to be open and transparent with its readers. If someone other than HNN pays for travel and hotel accommodations beyond conference fees, we will disclose those payments to the readers in coverage that results from travel. In all cases, complete editorial control is at the discretion of HNN’s editorial team.