HNN

Author Bio

MARK HOARE

HNN columnist

Touchpoints: From in the room to checking out

Tech can help eliminate, reduce hotel touchpoints

Counting the touchpoints in the average hotel stay

The proper use of references

How to use different processes for sensible purchasing

Needs analysis: The next step in system selection

The basics of system selection

No wonder hotel loyalty programs can break

Lobby tech: What goes around comes around

As hotel phone systems age, look to the cloud

TRENDING

1	Masks complicate connection between hotel guests, staff
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4	Hyatt ends management deal with SVC for 22 hotels
5	Hotel News Now is joining forces with CoStar News

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