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A new survey from Kilpatrick Townsend & Stockton and the Ponemon Institute claims businesses are leaving important, confidential information—called “knowledge assets”—vulnerable to data breaches.


Hosting a meeting or conference is stressful enough, so hoteliers should make sure they have the people and equipment ready to handle any tech problems that could arise.


Guests weigh in on what they really want, now and in the future.

HNNTechnology Pulse

This month’s roundup of news from the technology sector includes Facebook reigns supreme for hoteliers; OTAs “dim” some hotel listings in distribution battle; and more.


Hoteliers must find new ways to boost guest satisfaction as expectations for amenities grow, according to a recent study from J.D. Power.

When it comes to social networks for both guests and hoteliers alike, Facebook remains king and the most popular way to engage with each other.

Hoteliers are using the networking platform—which just got a boost thanks to its pending acquisition by Microsoft—to make connections, share content and advance careers. 

Hotel companies must take advantage of social media to market to and engage with guests, but not every platform out there meets hoteliers’ needs.